We sat down with Jack to learn about his journey, his preparations for the upcoming competition, and his experiences (so far) at O\u2019Brien\u00ae.<\/p>\n
Jack, you recently won the Best of Australia title. What has that been like since winning?<\/h4>\n
Jack:<\/strong> Winning the BOA has been a pretty crazy feeling. I have had my eyes set on it since starting at O\u2019Brien\u00ae just over four years ago, so achieving it sooner than I expected was incredible. It\u2019s been unusual to have everyone in the company recognise my face and name, but amazing at the same time; it just goes to show we\u2019re all family here at O\u2019Brien\u00ae.<\/p>\n I also think it\u2019s made me more excited about my work at O\u2019Brien\u00ae. This competition has reinforced to me the importance of the smaller aspects of our job, and I\u2019ve found joy in paying attention to the little details that can really show how much we care about our customers.<\/p>\n Jack:<\/strong> Absolutely, I\u2019m very excited. This is as big as it gets for our profession. The preparation has been so intense, but I feel ready. It’s a great opportunity to showcase my skills on a global stage.<\/p>\n Jack:<\/strong> Sure. So, I’ve been fortunate to be pulled out of my regular branch at Moorebank<\/a> to undergo high-intensity training and with less than one week to go, we’re still going strong. It’s been a whirlwind, but incredibly exciting.<\/p>\n My training has been very focused. For the past two months, I’ve been working to perfect the intricate details of the windscreen fitting. With the support of the O\u2019Brien Centre of Excellence Technical Team, we\u2019ve been improving these minute aspects to ensure I can execute it perfectly on the day. It\u2019s all about the small details that make a big difference both in competition and to our customers.<\/p>\n Jack:<\/strong> Since March, the support has been incredible from across the business, with everyone behind me to help me succeed at BOB.<\/p>\n Shout out to my branch manager, John Paton, he has been amazing (as have my whole Service Centre team). The entire Technical Trainer team have been there for me, with additional training and mentoring.<\/p>\n My coach in the Technical Trainer team, Phil Cole, who won the Best of Australia in 2022, has been with me in Sydney for the final two weeks of my one-on-one training as well. Overall, the commitment from everyone has been so great, and it reflects the strong team culture we have here at O\u2019Brien\u00ae.<\/p>\n Learn more about Phil\u2019s experience at the Best of Belron 2022 here<\/a>.<\/em><\/p>\n Jack:<\/strong> Winning would be indescribable, especially as Australia\/O\u2019Brien\u00ae has never done it before. It would be a huge accomplishment, not just for me, but for the entire team that has supported me. It would be a win for all of us at O\u2019Brien\u00ae.<\/p>\n Jack:<\/strong> Definitely. With a passion for what you do, perseverance and the right mindset, anyone can achieve what I have. It\u2019s about putting in the effort and staying dedicated to your craft.<\/p>\n That\u2019s why I think everyone should consider a career at O\u2019Brien\u00ae – the opportunities are endless and it’s very rewarding. Outside of the competition, helping customers and seeing their relief when everything is fixed is a great feeling.<\/p>\n I\u2019ve also made some of my closest friends here and after four and a half years, I still look forward to going to work every day. The people and the supportive environment make it a great place to be. If you\u2019re thinking about a career here, I\u2019d say go for it. You never know where (in the world) it might take you.<\/p>\n Jack:<\/strong> After the competition, a few of my family members and partner are flying over, and we\u2019re planning to make a trip out of it and explore a bit of Europe together. I\u2019ll be away from work for about five weeks, but it\u2019ll be a well-deserved break. I can\u2019t wait!<\/p>\n The entire O'Brien\u00ae\u202fteam is behind Jack as he represents the team in Lisbon \u2013 we\u2019re proud of you!<\/p>\n Next time you need to get your windscreen repaired or replaced, think of the team at O'Brien\u00ae. We\u2019re your trained experts in all things windscreen glass \u2013 book online or call 1800 059 829<\/a>.<\/p>\nYou\u2019re heading to the Best of Belron competition in Lisbon soon. Are you excited? How are you feeling about it?<\/h4>\n
Can you walk us through your training regimen for this competition?<\/h4>\n
What sort of support have you received from the team at O\u2019Brien\u00ae?<\/h4>\n
What would winning the international competition mean to you and your team?<\/h4>\n
Do you think anyone at O\u2019Brien\u00ae could achieve what you have so far? And what would you say to someone considering joining the team at O\u2019Brien\u00ae?<\/h4>\n
Finally, what are your plans after the competition?<\/h4>\n
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